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Purpose
Because of our commitment to customer satisfaction, SyMetric has grown to be the only Indian company to develop an integrated IT Platform for clinical trials at excellence. The driving force behind this success is our unwavering belief in clear and effective communication. We are searching for an experienced technical writer to join our team and help take our customer-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Job Details
Job Function : Sales and Marketing
Job Code : ASPL/JD/MKT/ TCW
Contract Type : Regular/Full-time
Job Location : Bangalore
Travel Expectations : No
Contact Info: careers@symetricsystems.com
Roles and Responsibilities
• Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identifying all documentation repositories, revising and editing, and determining the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
OBJECTIVES OF THIS ROLE
• Develop comprehensive documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
Technical Skills
- Bachelor’s degree in a relevant technical field (Ex: Computer Science, Healthcare,.)
- 3+ years of industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Competencies
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the system’s development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation
Purpose
SyMetric is in the business of providing Products/Services in the Clinical Research Domain. We engage with Pharmaceutical Industry representatives, Contract Research Organizations (CROs), Drug Logistics Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers), etc.
As part of our growth strategy, to expand our business into multiple territories across the globe, we are looking for experienced personnel, who can handle the sales and marketing activities of the company
Job Details
Job Code : SS/JD/MKT/ME-MM-SMM
Contract Type : Regular / Full Time
Job Location: Bangalore
Travel Expectations: 10-20%
Contact Info: careers@symetricsystems.com
Roles and Responsibilities
• Developing growth strategies and plans
• Managing and retaining relationships with existing clients and increasing client base
• Having an in-depth knowledge of business products and value proposition
• Writing business proposals and negotiating with stakeholders
• Sales pitches and conducting product demos
• Mapping business strengths and customer needs
• Researching opportunities and viable income streams
• Following industry trends locally and internationally
• Drafting and reviewing contracts
• Reporting on successes and areas of improvements
• Creating communication collaterals for market penetration
Technical Skills
• Microsoft Office Suite
• Clinical Trials or Healthcare Industry knowledge
• Sales Management Functional skills
• Proficiency in MS Office and CRM software (e.g. Zoho,..)
EDUCATION AND OTHER QUALIFICATIONS
• Ideal Candidate should possess a Postgraduate or bachelor’s degree in business management.
• Specialization in IT Service management
skills is desirable
Competencies
• Proven working experience as a business development executive, sales executive or a relevant role
• Communication and negotiation Skills
• Proven sales track record
WORK EXPERIENCE
• 3-5 years of working experience in Sales and Marketing functions
• Experience in IT Products and Services sales and support.
• Pharma Industry Knowledge (preferable)
• Experience in handling customers from multiple regions and countries.
Purpose
SyMetric is in the business of providing Products/Services in the Clinical Research Domain. We engage with Pharmaceutical Industry representatives, Contract Research Organizations (CROs), Drug Logistics Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers) etc. As part of our growth strategy, we are enhancing our Product Suite applications. We are looking for Technical personnel to work with our development teams.
Job Details
Job Code : ASPL-JD-PRD-01
Contract Type : Regular / Full Time
Job Location : Bangalore
Travel Expectations : Nil
Contact Info : careers@symetricsystems.com
Roles and Responsibilities
- Understanding of the unique set of performance concerns facing a web application
- Familiarity with JavaScript testing tools and methods (Karma, Jasmine, and Protractor)
- Solid understanding of building full-stack web applications
- Experience in creating responsive HTML5 GUIs
- Excellent object-oriented analysis and design skills
- Strong knowledge of data structures, algorithms, and designing for performance
- Deep understanding of Web technologies like JavaScript, TypeScript, JSON, REST web services
- Aware of latest trends and engage with the product team to comprehend functional challenges, prototype new ideas and technologies, and help to create innovative solutions
- Mentor UI engineers, which may include performing code reviews. Suggest tools, technologies, and best practices that improve stability
- Collaborate with Product Management, Clients, UI/UX team, and UI Team
- Design and architect web UI for microservice-based web application
- Design and architect reusable/common components
- Should empower UI teams in following best coding standards
- Hands-on involvement to influence team for front-end testing (Jasmine, Karma, Mocha, etc)
- Recommend processes, services, software and other tools to support business objectives pertinent to user interfaces as well as infrastructure technologies
- Should be able to solve and guide UI teams on UI performance issues
- Working experience in Agile-based software development environment
Technical Skills
- Experience as an Architect on Microsoft .NET Stack or experience in Architecture Design Patterns
- Microsoft Technologies: .Net Framework 4.6 or higher/.NET Core
- Microsoft Technologies: ASP.Net Framework MVC 4.0 or higher
- JavaScript frameworks such as Angular 7+ or ReactJS
- Experience in Identity Server Implementation
- Experience on DevOps Tools such as Azure DevOps, JIRA, etc
Competencies
- 4+ years experience in software development
- Postgraduate or bachelor’s degree in Computer Science/Computer Applications
- Certifications in Development, Project Management, and Testing Methodologies are desirable and will be an added advantage
Purpose
SyMetric is in the business of providing Products/Services in the Clinical Research Domain. We engage with Pharmaceutical Industry representatives, Contract Research Organizations (CROs), Drug Logistics Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers), etc. As part of our service delivery, we are looking for experienced personnel, who can manage the customer projects independently with least supervision from the Management.
Job Details
Job Code: ASPL/JD/PM/CDM/SPM
Contract Type : Regular / Full Time
Job Location: Bangalore
Travel Expectations: 10%
Contact Info: careers@symetricsystems.com
Roles and Responsibilities
- Project Management and Clinical Data Management for the given Project.
- Project management includes handling customer projects that include systems and services for IWRS/EDC/CTMS
- Customer Management for the given Project
- Monitor the Project Timelines and take necessary action to keep the project on track.
- Responsible for all the Project deliverables towards the customer project
- Act as a point of contact from SyMetric
- Provide clinical data management support to Clinical Operation Team/Sponsor/ Customer and Clinical Data Management Team
- Review of all the Clinical Data Management Documents (e.g. Protocols, Case Report Forms (CRFs), Reports)
- Develops Data Management Plan (DMP)
- Develop Electronic Case Report Form (eCRF)
- Create project specification documents, including eCRF design, user requirements, edit checks, Business rules, and data validations
- Coordination of User Acceptance Test (UAT) of eCRF build and validation documents included but not limited to: edit check document, eCRF Filling Instruction, UAT summary report
- Assist AE/SAE Data Reconciliation in Safety DB and/or SyMetric CDM Database, including but not limited to, performing MedDRA and/or WHO coding
- Develop Plans for Data Quality in EDC to Database Lock/Unlock, Data Freeze / Unfreeze for Data Review, and Final Database Lock
- Perform close-out audit, as specified, for the closing of study trial in SyMetric Clinical Data Management Databases
- Ensure 100% compliance to SyMetric SOPs
Technical Skills
- Microsoft Office Suite
- Clinical Data Management System (CDMS) skills
- Having Knowledge of Good Clinical Practice (GCP), Good Clinical Data Management Practice (GCDMP), CDISC, CDASH, and Regulatory Requirement(21 CFR PART 11)
- Working Knowledge of Clinical Database applications (e.g. Electronic Data Capture (EDC, IWRS ), Clinical Data Management System (CDMS)
- Understanding Incident Management, Clinical Data Management, and Clinical Trials monitoring experience is highly desirable
Competencies
WORK EXPERIENCE
- 7+ years of experience in handling projects in Clinical Data Management for clinical trial projects or health sciences-related projects.
- Working in an IT environment is essential.
- Pharma Industry Knowledge (preferable)
- Individuals who handled projects in Pharma Industry, CROs will be given preference. Experience in working on IWRS/EDC systems is preferred
COMPETENCIES
- Strong Intercultural Awareness
- Strong Communication Skills in English
- Time Management
- Team Player
EDUCATION AND OTHER QUALIFICATIONS
- Ideal Candidate should possess a Postgraduate or bachelor’s degree in any faculty, preferably in Pharmacy
- Specialization in Clinical Data Management methodologies is essential.
- Good understanding of IT management skills are preferred
- Specialized in Clinical Supplies Management, Clinical Data Management, and Study Design Methodologies
Purpose
SyMetric is in the business of providing Products/Services in the Clinical Research Domain. We engage with Pharmaceutical Industry representatives, Contract Research Organizations (CROs), Drug Logistics Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers), etc. As part of our service delivery, we are looking for experienced personnel, who can manage the customer projects independently with least supervision from the Management.
Job Details
Job Code: ASPL/JD/PM/CDM/APM
Contract Type : Regular / Full Time
Job Location: Bangalore
Travel Expectations: 10%
Contact Info: info@symetricsystems.com
Roles and Responsibilities
- Project Management and Clinical Data Management for the given Project.
- Project management includes handling customer projects that include systems and services for IWRS/EDC/CTMS
- Customer Management for the given Project
- Monitor the Project Timelines and take necessary action to keep the project on track.
- Responsible for all the Project deliverables towards the customer project
- Act as a point of contact from SyMetric
- Provide clinical data management support to Clinical Operation Team/Sponsor/ Customer and Clinical Data Management Team
- Review of all the Clinical Data Management Documents (e.g. Protocols, Case Report Forms (CRFs), Reports)
- Develops Data Management Plan (DMP)
- Develop Electronic Case Report Form (eCRF)
- Create project specification documents, including eCRF design, user requirements, edit checks, Business rules, and data validations
- Coordination of User Acceptance Test (UAT) of eCRF build and validation documents included but not limited to: edit check document, eCRF Filling Instruction, UAT summary report
- Assist AE/SAE Data Reconciliation in Safety DB and/or SyMetric CDM Database, including but not limited to, performing MedDRA and/or WHO coding
- Develop Plans for Data Quality in EDC to Database Lock/Unlock, Data Freeze / Unfreeze for Data Review, and Final Database Lock
- Perform close-out audit, as specified, for the closing of study trial in SyMetric Clinical Data Management Databases
- Ensure 100% compliance to SyMetric SOPs
Technical Skills
- Microsoft Office Suite
- Clinical Data Management System (CDMS) skills
- Having Knowledge of Good Clinical Practice (GCP), Good Clinical Data Management Practice (GCDMP), CDISC, CDASH, and Regulatory Requirement(21 CFR PART 11)
- Working Knowledge of Clinical Database applications (e.g. Electronic Data Capture (EDC, IWRS ), Clinical Data Management System (CDMS)
- Understanding Incident Management, Clinical Data Management, and Clinical Trials monitoring experience is highly desirable
Competencies
WORK EXPERIENCE
- 4+ years of experience in handling projects in Clinical Data Management for clinical trial projects or health sciences-related projects.
- Working in an IT environment is essential.
- Pharma Industry Knowledge (preferable)
- Individuals who handled projects in Pharma Industry, CROs will be given preference. Experience in working on IWRS/EDC systems is preferred
COMPETENCIES
- Strong Intercultural Awareness
- Strong Communication Skills in English
- Time Management
- Working in Virtual Teams where needed
EDUCATION AND OTHER QUALIFICATIONS
- Ideal Candidate should possess a Postgraduate or bachelor’s degree in any faculty, preferably in Pharmacy
- Specialization in Clinical Data Management methodologies is essential.
- IT Service management skills are preferred
Purpose
SyMetric is in the business of providing Products/Services in the Clinical Research Domain. We engage with Pharmaceutical Industry representatives, Contract Research Organizations (CROs), Drug Logistics Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers) etc. As part of our growth strategy, we are enhancing our Product Suite applications. We are looking for Technical personnel to work with our development teams.
Job Details
Job Code : ASPL-JD-PRD-01
Contract Type : Regular / Full Time
Job Location : Bangalore
Travel Expectations : Nil
Contact Info : careers@symetricsystems.com
Roles and Responsibilities
- Understanding of the unique set of performance concerns facing a web application
- Familiarity with JavaScript testing tools and methods (Karma, Jasmine, and Protractor)
- Solid understanding of building full-stack web applications
- Experience in creating responsive HTML5 GUIs
- Excellent object-oriented analysis and design skills
- Strong knowledge of data structures, algorithms, and designing for performance
- Deep understanding of Web technologies like JavaScript, TypeScript, JSON, REST web services
- Aware of latest trends and engage with the product team to comprehend functional challenges, prototype new ideas and technologies, and help to create innovative solutions
- Mentor UI engineers, which may include performing code reviews. Suggest tools, technologies, and best practices that improve stability
- Collaborate with Product Management, Clients, UI/UX team, and UI Team
- Design and architect web UI for microservice-based web application
- Design and architect reusable/common components
- Should empower UI teams in following best coding standards
- Hands-on involvement to influence team for front-end testing (Jasmine, Karma, Mocha, etc)
- Recommend processes, services, software and other tools to support business objectives pertinent to user interfaces as well as infrastructure technologies
- Should be able to solve and guide UI teams on UI performance issues
- Working experience in Agile-based software development environment
Technical Skills
- Experience as an Architect on Microsoft .NET Stack or experience in Architecture Design Patterns
- Microsoft Technologies: .Net Framework 4.6 or higher/.NET Core
- Microsoft Technologies: ASP.Net Framework MVC 4.0 or higher
- JavaScript frameworks such as Angular 7+ or ReactJS
- Experience in Identity Server Implementation
- Experience on DevOps Tools such as Azure DevOps, JIRA, etc
Competencies
- 8+ years experience in software development
- Postgraduate or bachelor’s degree in Computer Science/Computer Applications
- Certifications in Development, Project Management, and Testing Methodologies are desirable and will be an added advantage
Purpose
Handling agents, Investigation Sites (popularly known as Hospitals and Medical Research Centers), etc. We are in the growth phase expanding our business and are looking for experienced Admin professionals who can handle all the administration functions of the company.
Job Details
Thorough knowledge of IT infrastructure in the areas of Change management, Incident management, Problem management, Capacity management, and Infrastructure Security
- Maintain all local software and hardware licensing to ensure conformance
- Support implementation and planning of deletions, additions, and major changes to IT infrastructure
- Recommend software and hardware solutions comprising upgrades and new acquisitions
- Maintain and update documentation of procedures and configurations
- Manage entire purchase of inventory related to hardware, software, and other IT supplies
- Develop and maintain vendor relations
- Inform senior staff about industry innovations and recommend relevant upgrades
- Participate in relevant infrastructure and networking architecture discussions during planning and configuration phases
- Monitor the production server logs and raise alarms in the form of tickets whenever escalation is needed through web portal access
- Install software, maintain and introduce training as needed
- Able to work on setup of VPN, Firewalls, and NAS
- Conduct network troubleshooting to segregate and identify general network problems
- Manage, maintain, and update onsite copiers, printers, and fax machines
- Azure Cloud Administration: In-depth knowledge of key Azure services – VM, Storage, Azure SQL, Azure Site Recovery, Resource Manager, Azure Diagnostics, Traffic Manager, Azure Identity and Access Management, etc
- Execution of PowerShell Scripts on Azure Resources
- Deploying VMs into virtual networks
- Configuring VM for optimum cost, performance, and security
- Backing up VMs and potentially providing failover recovery
- Configuring long-term archival storage to maintain corporate compliance
- Managing public and private IP addresses for your VMs and selected other Azure resources
- Protecting Azure Active Directory accounts against compromise
- Reducing the attack surface of all your Azure resources
- Administration of Microsoft 365: Troubleshooting of Teams/Outlook/SharePoint/Intune/Office365
Roles and Responsibilities
- Working with building/facilities service provider in ensuring pleasant working conditions at the office
- Working with Security Teams to ensure Physical Security of employees, contractors, and visitors
- Working hand in hand with Finance Team in obtaining all the necessary licenses required for running the business
- Ensure upkeep of the computing environment at the office
- Petty cash and procurement activities
- Ensure the compliance requirements as part of SOPs are adhered to at all
Technical Skills
- Microsoft Office Suite, especially Excel and PowerPoint skills
- ISMS or ISO27001 awareness
Competencies
- Strong intercultural awareness
- Strong communication skills in English
- Working in virtual teams from various stakeholders
